Shipping & Return Policy
Shipping Policy
All artwork is shipped from the United States. We ship within the United States and to most countries worldwide. Shipping options and costs for your location are calculated at checkout. If your country does not appear at checkout, contact us and we will do our best to accommodate it.
Orders are processed and dispatched within [5 to 7] business days. Original paintings are packed by hand in custom boxes to protect them in transit, so larger pieces may take slightly longer to prepare. You will receive tracking information by email once your order ships.
Shipping costs are calculated at checkout based on the size and weight of your order and your delivery location.
International orders: Import VAT, customs duties, and any carrier clearance fees are not included in your order total and are the responsibility of the buyer. These are charged by your country’s customs authority and are paid on delivery. Please check your local import rules before ordering, as we cannot predict or refund these charges.
Original artwork is shipped insured for its full value. If your order arrives damaged, see our Returns Policy below.
Returns Policy
Original paintings: All sales of original artwork are final. Because each original is a one-of-a-kind piece, we are unable to accept returns or exchanges on originals except where the piece arrives damaged (see below).
Prints: We accept returns on prints within [14] days of delivery. Prints must be returned unused and in their original condition and packaging. Return shipping costs are the responsibility of the buyer unless the item arrived damaged or was sent in error. Once we receive and inspect the returned print, we will issue a refund to your original payment method.
Damaged in transit: If any item, original or print, arrives damaged, contact us within [7] days of delivery with photos of the damage and the packaging. We will arrange a replacement, repair, or refund as appropriate.
To start a return or report damage, contact us at [orders@curetonart.com].
Terms & Conditions
By placing an order through this website, you agree to the following terms.
Products: We make every effort to display the colors and details of our artwork accurately. Because screens vary, the exact color of a piece may differ slightly from what you see on your device. Original paintings are unique; the piece you receive is the specific work shown.
Pricing and payment: All prices are listed in [US dollars]. Payment is processed securely through Square. We reserve the right to correct any pricing errors and to cancel and refund an order affected by such an error.
Availability: Original artwork is one-of-a-kind and sold on a first-come basis. If an item becomes unavailable after you order, we will contact you and issue a full refund.
Intellectual property: All artwork, images, and content on this site are the property of Jacob Cureton and may not be reproduced, copied, or used without written permission. Purchase of a piece transfers ownership of the physical artwork only, not the copyright or reproduction rights.
Contact: For any questions about your order or these terms, reach us at [orders@curetonart.com].